Crisis Communication Templates for Structural Failure in AEC Firms
These templates address the most urgent communication needs for AEC firms facing a Structural Defect/Failure situation.
Read article →CrisisComms blog
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Practical guidance on crisis preparedness, playbook design, and communications when it matters most.
Crisis Communication Templates for Unethical Corporate Donor Controversy
These templates cover the highest-visibility moments in an unethical donor controversy.
Read article →Crisis Communication Templates for Employee Misconduct
These templates address the highest-pressure moments in an employee misconduct response.
Read article →Crisis Communication Templates for a Data Breach
These samples cover the most common communication pressure points in a data breach: media inquiries, customer impact from outages, rapid staff direction, and internal containment.
Read article →Crisis Communication Template for a Project Data Breach or BIM/File Server Ransomware
A ransomware lock on your BIM servers or an unauthorized file leak does not wait for the next IT meeting. You can still decide, ahead of time, exactly what your team does in the first hour after one is detected.
Read article →Crisis Communication Template for a Utility Strike
A utility strike on an active job site does not wait for the next safety briefing. You can still decide, ahead of time, exactly what your team does in the minutes after one occurs.
Read article →Crisis Communication Guide for a Major Project Delay or Cost Overrun
A major project delay or cost overrun does not wait for your next leadership meeting. You can still decide, ahead of time, exactly what your team does in the first hours after one surfaces.
Read article →Crisis Communication Template for a Construction Site Fatality or Serious Injury
A serious injury or fatality on a construction site does not wait for your next safety meeting. You can still decide, ahead of time, exactly what your team does in the minutes after one occurs.
Read article →The Couch That Started a War: Lovesac's Crisis Comms Disaster
Keep executives off the front line during a live situation, or at least make sure someone has thought through how it reads before it goes out.
Read article →Crisis Communication Template for a Health Inspection Failure
You don't get advance notice of a failed inspection. You can still decide, ahead of time, exactly what your team does in the hour after one.
Read article →Crisis Communication Template for a Foodborne Illness Scare
Restaurants don't get to schedule their crises. But you can decide, in advance, exactly what happens in the first hour of one.
Read article →Why Your 80-Page Crisis PDF Fails in the First 90 Minutes
You don't necessarily need a longer plan. You need a more usable one.
Read article →How Topline Neutralized a Million-View Road Rage Crisis in Three Hours
In public relations, the initial response is what defines the trajectory of a crisis.
Read article →Bricks & Minifigs - The Cost of Leading With Legal
The single biggest mistake Bricks & Minifigs made in the early days of this crisis was letting its legal position become its public position.
Read article →J&J Nursery - What No Crisis Communication Prep Looks Like
A textbook case study in what happens when a business is caught without a crisis communication plan.
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