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Public pages on CrisisComms. For search engines, see sitemap.xml.
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- HomeCrisis playbook platform overview
- FeaturesHighest-impact CrisisComms features for in-house comms teams
- Template LibraryCrisis communication template library with copy-ready messaging examples
- Recent ArticlesCrisis communications guides and updates
- VersusCompare CrisisComms with other crisis communications approaches
- PricingPlans and limits for CrisisComms workspaces
- AboutAbout CrisisComms and our mission
- RoadmapProduct roadmap and recently shipped features
- Privacy PolicyHow we collect, use, and protect your information
- Terms of ServiceTerms for using CrisisComms
- SMS Alerts TermsTerms for the emergency SMS alert program
- SMS opt-in samplePublic sample of the employee emergency SMS consent form
- SMS opt-in evidenceHow CrisisComms collects SMS consent, with hosted screenshots
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Recent articles
- Crisis Communication Templates for Structural Failure in AEC FirmsThese templates address the most urgent communication needs for AEC firms facing a Structural Defect/Failure situation.
- Crisis Communication Templates for Unethical Corporate Donor ControversyThese templates cover the highest-visibility moments in an unethical donor controversy.
- Crisis Communication Templates for Employee MisconductThese templates address the highest-pressure moments in an employee misconduct response.
- Crisis Communication Templates for a Data BreachThese samples cover the most common communication pressure points in a data breach: media inquiries, customer impact from outages, rapid staff direction, and internal containment.
- Crisis Communication Template for a Project Data Breach or BIM/File Server RansomwareA ransomware lock on your BIM servers or an unauthorized file leak does not wait for the next IT meeting. You can still decide, ahead of time, exactly what your team does in the first hour after one is detected.
- Crisis Communication Template for a Utility StrikeA utility strike on an active job site does not wait for the next safety briefing. You can still decide, ahead of time, exactly what your team does in the minutes after one occurs.
- Crisis Communication Guide for a Major Project Delay or Cost OverrunA major project delay or cost overrun does not wait for your next leadership meeting. You can still decide, ahead of time, exactly what your team does in the first hours after one surfaces.
- Crisis Communication Template for a Construction Site Fatality or Serious InjuryA serious injury or fatality on a construction site does not wait for your next safety meeting. You can still decide, ahead of time, exactly what your team does in the minutes after one occurs.
- The Couch That Started a War: Lovesac's Crisis Comms DisasterKeep executives off the front line during a live situation, or at least make sure someone has thought through how it reads before it goes out.
- Crisis Communication Template for a Health Inspection FailureYou don't get advance notice of a failed inspection. You can still decide, ahead of time, exactly what your team does in the hour after one.
- Crisis Communication Template for a Foodborne Illness ScareRestaurants don't get to schedule their crises. But you can decide, in advance, exactly what happens in the first hour of one.
- Why Your 80-Page Crisis PDF Fails in the First 90 MinutesYou don't necessarily need a longer plan. You need a more usable one.
- How Topline Neutralized a Million-View Road Rage Crisis in Three HoursIn public relations, the initial response is what defines the trajectory of a crisis.
- Bricks & Minifigs - The Cost of Leading With LegalThe single biggest mistake Bricks & Minifigs made in the early days of this crisis was letting its legal position become its public position.
- J&J Nursery - What No Crisis Communication Prep Looks LikeA textbook case study in what happens when a business is caught without a crisis communication plan.