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Emergency SMS opt-in evidence

CrisisComms sends automated emergency and crisis SMS alerts on behalf of employers to employees and emergency contacts who opt in. Messages are not used for marketing or promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

Opting in is optional

Opting in is optional. If you decline, it will not affect your employment, your access to CrisisComms, or any other service your employer provides.

SMS consent is never required to create an account, sign in, complete a purchase or transaction, or continue employment. No product feature is withheld from anyone who declines. The consent checkbox covers text messages only and is not combined with acceptance of the Terms of Service, the Privacy Policy, or any other agreement. The consent form itself gates nothing: it is a standalone page reached from an invitation email, not a step in signup, checkout, or account creation.

How consent is collected

There is one opt-in method: a web form reached from an invitation email. CrisisComms does not use keyword, paper, verbal, in-store, or QR opt-in.

A company administrator in CrisisComms emails the employee a unique link. The email identifies the employer, states that messages are emergency/crisis alerts via CrisisComms, states that opting in is optional, includes the required disclosures below, and links to the Privacy Policy and SMS Alerts Terms.
The recipient opens the unique link and reaches this consent form. They enter and confirm their own mobile number, and may check a consent checkbox that is unchecked by default. The same page shows a clearly labeled “No thanks - do not text me” button that records the decline and ends the flow with no messages sent and no other consequence. Recipients may also simply close the page. Administrators cannot opt in on anyone's behalf. A publicly viewable sample of the live form is at https://www.crisiscomms.io/sms-opt-in/example.
Only if the recipient checks the box and submits does CrisisComms send a confirmation SMS with the brand name, enrollment confirmation, message frequency, rates, HELP, and STOP.

SMS Alerts Terms: https://www.crisiscomms.io/sms-alerts-terms. Privacy Policy: https://www.crisiscomms.io/privacy-policy. Support: team@crisiscomms.io.

Sample invitation email

Example Employer: optional emergency SMS alerts

Hi Alex,

Example Employer uses CrisisComms to send automated emergency and crisis alerts by SMS (not marketing or routine updates).

Opting in is optional. If you decline, it will not affect your employment, your access to CrisisComms, or any other service your employer provides.

If you want these alerts, open the link below and choose "Opt in to SMS alerts". The same page has a "No thanks - do not text me" option if you would rather not receive them. You can also simply ignore this email.

Message frequency varies. Messages are sent only during workplace incidents or crises.
Message and data rates may apply.
Reply STOP to unsubscribe or HELP for help after you enroll.

SMS Alerts Terms: https://www.crisiscomms.io/sms-alerts-terms
Privacy Policy: https://www.crisiscomms.io/privacy-policy

Choose here:
https://www.crisiscomms.io/sms-opt-in/[unique-token]

This link expires in 14 days.

— CrisisComms on behalf of Example Employer

Sample confirmation SMS

Example Employer: You're opted in to emergency alerts via CrisisComms. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Text STOP to unsubscribe.

Sample HELP reply

Example Employer: Emergency alerts via CrisisComms. Msg frequency varies. Msg & data rates may apply. Support: team@crisiscomms.io. Text STOP to unsubscribe.

Sample success screen

You're opted in

You will receive emergency SMS alerts from Example Employer via CrisisComms only during crises. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

Sample decline screen

Shown when a recipient chooses “No thanks - do not text me”. No messages are sent to that number.

You will not receive text alerts

Thanks for letting us know. Example Employer will not send you emergency SMS alerts through CrisisComms, and no text messages will be sent to your number.

This choice does not affect your employment, your access to CrisisComms, or any other service Example Employer provides. If you change your mind, ask your administrator to send a new invitation.

Hosted screenshots

These screenshots show the production consent experience. Superadmins publish them from the CrisisComms admin console.

Confirmation SMS

The enrollment confirmation text that includes the brand, message frequency, rates, HELP, and STOP.

Screenshot not yet published for this step.